Customer Quality Engineer
JOB DESCRIPTION
BASIC FUNCTION
- Manage the process for special inspection of components forPPAP, customer complaint and warranty analysis
- Manage the PPAP and Record of Conformance process
- Manage the customer complaint and nonconforming material processes
- Respond to customer initiated NCMR's and SCAR's and ensure timelyand accurate feedback
- Provide quality system orientation training to new hires
- Manage the process and product audit function
- Manage the process for quality audits scheduled by customers
- Initiate corrective action request for customer complaints, nonconformingmaterial returns and warranty claims
- Troubleshoot production line issues with Manufacturing
- Timely delivery of required reporting
TRAVEL REQUIRMENTS
- 10% Domestic
- Minimal International
MINIUMUM KNOWLEDGE AND BACKGROUND REQUIRMENTS
- Bachelor’s degree in a technical field
- Mechanical or industrial engineering experience preferred
- Experience with PPAP, 8D
- Proficient in use of Microsoft Office Software
- Team orientated
- Attention to detail is required
- Ability to multi task