We always aim to exceed customer expectations. And when we don’t, we make it right. Fast.
At the very least there should be no more PPM defects than deemed acceptable by ourselves or set by our customers.
However, when issues do occur, we have made sure that there are processes in place to handle them quickly and efficiently, applying corrective action in line with everyone’s expectations.
With that in mind, please feel free to download the following documents:
Joint Engineering Documents (JED)
- What is JED?
- Find and display JED documents
- Avoiding Hazardous Substances: JED-762
- Root Cause and Corrective Actions Process
- CAD data exchange guideline for suppliers: JED-200