The WABCO® Customer Care Center provides complete support for the
comprehensive portfolio of products sold in North America.
This team of highly knowledgeable, specially trained professionals is based within the region, with the center of operations located at WABCO’s Americas headquarters in Auburn Hills, Michigan, USA. The Customer Care Center is dedicated to providing accurate and timely assistance for each and every customer. The team provides the following services:
- Technical support, including diagnostic and troubleshooting assistance, repair support and warranty claim filing for both WABCO original equipment products and WABCO aftermarket service parts
- Sales support, including parts availability, pricing and purchase order processing
- Specifications support, including guidance for replacing components on older vehicles, part specifications and other details to create solutions for customer issues
- Seamless access to WABCO-affiliated product support, including MICO® off-highway products, OptiFlow® aerodynamic solutions and TOOLBOX™ diagnostic software
All of WABCO’s customers are invited to contact the Customer Care Center, including service technicians, dealers, distributors and fleets.
The Customer Care Center is open from Monday through Friday from 8 A.M. to 8 P.M. and available to assist in English, Spanish or French.